Delinquent Accounts

Part 25. Special
Topics
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Chapter 17. Bankruptcy
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Section 3. Debtors'
Delinquent Accounts
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25.17.3 Debtors' Delinquent
Accounts
25.17.3.1 (09-01-2004)
Introduction
1.
This
section outlines general procedures to be followed
by all
IRS
employees when bankruptcy conditions are present
under a variety of account processing situations.
25.17.3.2 (09-01-2004)
Insolvency's Responsibilities and Authority
1.
Responsibilities. Insolvency implements bankruptcy policy
guidelines, controls and monitors bankruptcy cases
for the
IRS
, and takes appropriate case actions on all of the
bankruptcy cases assigned to Insolvency.
2.
Authority.
Insolvency personnel have delegated authority to:
·
prepare and
file proofs of claim
·
refer
bankruptcy case actions to the Department of Justice
or the U.S. Attorney’s Office, either directly or
through local Counsel
·
resolve
bankruptcy issues administratively
3.
Contacts.
Insolvency personnel deal directly with Associate Area Counsel (SB/SE),
Department of Justice, Assistant U.S. Attorneys,
bankruptcy court employees, trustees, debtors and
their attorneys, and
IRS
employees in other functions throughout the Service.
4.
Advice and Guidance. Insolvency personnel are trained in specific
areas of bankruptcy law that deal with tax
administration and debtor protection. When
confronted with bankruptcy issues beyond the scope
of their knowledge and expertise, they are to seek
guidance from the local Counsel office.
5.
Directions From Insolvency. Insolvency employees provide directions on
bankruptcies to various
IRS
functions. When other Service personnel contact
Insolvency regarding a bankruptcy–related issue,
they should comply with the advice and guidance
given them by Insolvency. If additional assistance
is required, Insolvency employees will contact
Counsel on behalf of other
IRS
employees. See
IRM
25.17.1.3, The Role of
Insolvency.
25.17.3.3 (09-01-2004)
Taxpayer/Debtor Contacts
1.
Obtaining Pertinent Information. When
the Service is advised through oral or written
contact a taxpayer has filed a bankruptcy, or issues
remain from a prior bankruptcy, pertinent
information should be collected to help Insolvency
research the issue. Suggested information to gather
from the taxpayer are:
A.
the current
status of the taxpayer's bankruptcy (i.e., opened or
closed);
B.
the date
the petition was filed;
C.
the court
location where the bankruptcy was filed;
D.
the chapter
under which the bankruptcy was filed;
E.
the case
(docket) number;
F.
the
taxpayer identification numbers (TINs); and
G.
if the case
is closed, the method of closure (dismissal or
discharge) and the closure date (or general
timeframe).
Note:
If a taxpayer responds to a notice of
deficiency by sending the Service a copy of the
bankruptcy petition, the receiving office must fax a
copy of the petition to the Insolvency office
handling the case in that bankruptcy court.
2.
Prompt Referral to Insolvency.
IRS
employees (e.g., Compliance
employees, including field revenue officers,
examination function employees, or personnel from
Campuses), who have contact with taxpayers in
bankruptcy and are aware of debtor concerns or
complaints, should promptly
contact the local Insolvency office (same day
notification, when possible). Referral information
should be faxed to Insolvency using Form 4442, Inquiry
Referral, or by any locally-devised
format. Telephonic notification may also be used.
All actions must be promptly documented by the
Service employees.
3.
TABLE – Actions for Service Employees to Take to Assist Insolvency.
The following table explains the actions Service employees should take when
a bankruptcy issue exists. These actions will help
Insolvency process the bankruptcy case if a new
filing has occurred or perform necessary research if
issues remain from a prior bankruptcy.
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If
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Then
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Taxpayer (TP) in Notice Status
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Gather basic bankruptcy information and provide by facsimile or
telephone to Insolvency. When Form 4442, Inquiry
Referral, or other locally-devised
form is used, fax to the attention of the
Insolvency office assigned to the court where
the bankruptcy was filed.
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Do not request a lien unless Insolvency so directs. Input IDRS
history item on ENMOD: "4442 TO
INSOLVENCY." Input CC STAUP to the next
notice status for 06 cycles to allow
Insolvency time to respond.
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TP is in Status 72
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Complete Form 4442, InquiryReferral,
(or any locally-devised form). Fax to the
attention of the Insolvency office assigned to
the court where the bankruptcy was filed.
Advise the TP Insolvency will be in contact,
if necessary, to resolve a problem. Provide
Insolvency telephone and facsimile numbers
using the local contacts listing on SERP.
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TP cannot provide sufficient bankruptcy information
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Schedule a follow-up call to the TP and note it in Comments.
Allow TP time to secure the information.
Telephone TP again, if necessary, to obtain
the information. Enter response/results in Comments.
Enter History Code TOR4,01, BANKRUPT.
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TP has been discharged from bankruptcy
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Ask the date the discharge was issued, obtain court location,
chapter number, and entity information. Check
for a TC 521 and closing code (CC) on TXMOD
indicating release of the bankruptcy freeze
code.
Note:
Try
to determine if the bankruptcy case was closed
through discharge or dismissal. If case was
dismissed without a discharge being entered,
aside from the CSED extension, it is as if the
bankruptcy had not occurred.
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Enter History Code TOR4,01, BANKRUPT
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R4 should call the local Insolvency office assigned to the court
where the bankruptcy was filed to determine if
the tax was discharged, if appropriate.
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25.17.3.4 (09-01-2004)
Automatic Stay
1.
Automatic Stay . The filing of a bankruptcy petition under any
chapter acts as an injunction, or legal prohibition,
of further action against the estate, debtor, or
property of the debtor. The injunction is called the
automatic stay.
11 U.S.C. § 362.
2.
Effective Date. The automatic stay takes effect immediately
upon the filing of a bankruptcy petition with the
court. 11 U.S.C. § 362.
3.
Factors Affecting
IRS
Actions. The
complexity of bankruptcy laws and differing court
procedures obscure what actions are or are not
permitted in every case. Variables can impact
IRS
procedures, including, but not limited to:
bankruptcy chapter and court location, name(s)
bankruptcy filed under, entities, the type of tax(es),
tax periods, local bankruptcy rules, standing
orders, prior bankruptcies, and court decisions.
IRM
25.17.2.9, The Effect of
Bankruptcy on Collection,and other parts
of this
IRM
provide more information about actions that can or
cannot be taken by the Service during a bankruptcy
proceeding.
4.
Protection of the Taxpayer's Rights. The
taxpayer's rights afforded by the Bankruptcy Code
must be protected.
IRS
policy dictates all
IRS
employees exercise due diligence to ensure the
automatic stay is not violated by taking prohibited
actions after a taxpayer has filed bankruptcy. 11
U.S.C. § 362. The Service must also prevent
violations of the discharge injunction under 11
U.S.C. § 524.
A.
If it is
unclear whether a particular action has resulted in
a stay violation, Service employees should
immediately consult with Insolvency or seek advice
from Counsel through Insolvency. The Service at
large is charged with preventing violations from
occurring and initiating corrections on those that
do occur within two workdays.
B.
Most
automatic stay violations can be resolved via timely
notification to the appropriate Insolvency unit,
depending on the status of the account at that point
of the bankruptcy filing. Violations generally
involve 1) inadvertent lien filings, 2) serving
levies on periods protected by the bankruptcy, 3)
systemic notices generated prior to notification of
the bankruptcy filing, 4) seizure activity, or 5)
refund offsets.
5.
Damages and Attorney Fees. The
IRS
may be required to pay damages and attorney fees
(but not punitive damages) when prohibited actions
take place after the
IRS
has been notified of a bankruptcy filing. Damages
can be awarded the debtor even though the employee
who took the prohibited action was unaware of the
bankruptcy filing.
6.
Automatic Stay Prohibitions. Most collection activity taken after a
bankruptcy filing is a violation of the automatic
stay. The automatic stay prohibits many actions,
including:
A.
starting or
continuing judicial or administrative collection
proceedings for prepetition debts, such as
Collection Due Process (CDP) notices and hearings,
making seizures (668B) or serving levies (668A,
668W));
B.
verbally
requesting payment for tax periods ending before the
bankruptcy petition date;
C.
sending
notices requesting payment on prepetition periods;
D.
recommending
suit or summons enforcement to collect liabilities
unless recommended by Counsel and the stay has been
lifted;
E.
making a
setoff of any debt owed by the debtor that arose
before the commencement of the case against any
claim made against the debtor;
Caution:
Although
a creditor's setoff rights may be protected under 11
U.S.C. § 553, the automatic stay may prohibit the
exercise of those rights.
F.
attempting
to recover a claim from the debtor that arose before
the commencement of the case, including trying to
enforce a judgment;
G.
attempting
to recover a claim for prepetition debts from
community property, even if the claim is against a
non-debtor spouse;
H.
creating,
perfecting, or enforcing a lien on prepetition
periods (lien refiles are allowed); or
I.
retaining
prepetition refunds indefinitely without requesting
the automatic stay be lifted – other than
temporary retention of refunds prior to Chapter 11
or Chapter 13 confirmation, or longer with written
Counsel recommendation. See
IRM
25.17.4.3, Credits, Refunds,
and Offsets.
7.
Impact of BRA 94 on ASED. The Bankruptcy Reform Act of 1994 (BRA 94)
expanded the tax exceptions to the automatic stay.
In most cases, the stay of assessment and suspension
of the Assessment Statute Expiration Date (ASED) no
longer apply for agreed
cases commencing on or after
October 22, 1994
. On unagreed
audit deficiencies, the ASED will be determined from
the issuance of a statutory notice until the TC 521
is input. Compliance examination function employees
are responsible for the input of the transaction
codes effective for suspension. See
IRM
25.17.4.2, ASED/CSED;
IRM
25.17.4.2.1, BRA 94 and its
Effect on Assessments; and
IRM
25.17.4.2.2, Examination and
Insolvency.
Note:
Insolvency will input TC 521s –
reversing the freeze code – when appropriate to do
so.
8.
Duration of the Stay. The stay against property of the estate
continues until the property is no longer property
of the estate. The stay of any other act continues
until the earliest
of the date the case is dismissed or
closed by the court, or until a discharge is granted
or denied. 11 U.S.C. § 362.
9.
Prepetition Levy Proceeds. If proceeds of a prepetition levy are received
by the
IRS
after a
bankruptcy petition is filed, they are property of
the bankruptcy estate. Insolvency
must be contacted for advice on handling the
proceeds. Insolvency may initiate an
action to turn the funds over to the trustee or make
a referral to Counsel to take legal action for
adequate protection when the
IRS
has such a right. See
IRM
25.17.3.5, Referrals to
Insolvency on Bankruptcy-Related Issues,
and
IRM
25.17.4.1.1, Levies and
Bankruptcy.
10.
Certain Activities Allowed. The automatic stay does not prohibit the
following activities:
A.
an audit to
determine tax liability;
B.
the
issuance of a notice of tax deficiency;
C.
issuance of
a Notice of Determination granting or denying relief
from joint or several liability (Innocent Spouse
relief), unless
the notice is part of a Collection Due
Process determination;
D.
the making
of an assessment for most taxes and issuance of one
informational notice;
E.
securing a
tax return;
F.
accepting
payments made with tax returns (TC 610) for
prepetition years;
G.
refiling a
valid prepetition Notice of Federal Tax Lien (NFTL);
H.
beginning
or continuing an action or proceeding by a
governmental unit to enforce police or regulatory
power; or
I.
opening or
continuing a criminal action or proceeding against
the debtor.
Note:
Since BRA 94, debtors receive one notice
of assessment of a delinquent prepetition tax
return. Subsequent notices should not be issued. If
they are, Insolvency must be contacted immediately.
25.17.3.4.1 (09-01-2004)
Violations of the Automatic Stay
1.
Expeditious Corrective Actions. Actions
in violation of the automatic stay must be corrected
within a specific timeframe established by the
Service and outlined in (2) below. 11 U.S.C. 362.
Corrective actions may include the release of
prepetition continuous wage levies and expedited
issuance of refunds after the Service has illegally
offset overpayments to dischargeable tax periods.
2.
Service-Wide Timeframe. The requirement for the Service to take
corrective actions is within
two workdays of
the Service's knowledge of an actual or potential
violation of the Bankruptcy Code. When notified of a
possible stay violation, Service personnel should
immediately telephone or fax Form 4442 , Inquiry
Referral, or a locally-devised form to
the Insolvency unit assigned to the case.
3.
Documentation. The success of a quality bankruptcy program
relies on proper and timely documentation. All
information input on a case file must be as accurate
and concise as possible. Case histories may become
evidence if litigation develops. Also see
IRM
25.17.3.4.1.1, Community
Property; 25.17.4.3.3, Postpetition
Payments and Credits; and
IRM
25.17.7.5.1, Payments from
Debtors on Dischargeable Taxes.
25.17.3.4.1.1 (09-01-2004)
Community Property
1.
Background.
Community property is a form of marital property rights recognized in nine
states: Arizona, California, Idaho, Louisiana,
Nevada, New Mexico, Texas, Washington, and
Wisconsin. Puerto Rico is also a community property
jurisdiction. Spouses in Alaska may elect to have
statutory rules apply to some or all of their
property. All property acquired during marriage is
presumed to be community property. Generally,
property acquired as a gift, as an inheritance, or
before marriage is considered separate property.
However, the specific rules concerning what
constitutes community or separate property are
governed by state law and vary among jurisdictions.
2.
Community Property and the Bankruptcy Estate. All
community property, as of the commencement of the
case, under the sole, equal, or joint management of
the debtor spouse, becomes a part of the bankruptcy
estate, including the
interest of the non-debtor
spouse. 11 U.S.C. § 541(a)(2)(A).
Community property also becomes property of the
estate to the extent it is liable for an allowed
claim against the debtor. 11 U.S.C. § 541(a)(2)(B).
3.
Impact of the Automatic Stay on Community Property. Because
the non-debtor spouse's interest in community
property also becomes a part of the estate, the
automatic stay bars attempts to collect the
non-debtor spouse's separate tax liabilities from
community property.
Example:
The wages earned by the non-debtor
spouse are presumed to be community property and
will most likely be
included in the bankruptcy estate.
4.
Counsel Advice. Questions about whether certain community
property becomes part of the estate should be
directed to Counsel through Insolvency.
25.17.3.5 (09-01-2004)
Referrals to Insolvency on Bankruptcy-Related Issues
1.
Enforcement Action — Potential or Actual. Insolvency
receives contacts regarding distraint actions taken
against the debtor that remain outstanding and
unresolved. Debtors may be aware they are facing
imminent enforcement action or such action is
pending, and they want to advise the Service of
their bankruptcy filing. When an
IRS
employee outside of Insolvency learns of an
enforcement action (e.g., outstanding levy or an
open seizure action) and confirms the taxpayer has
filed a bankruptcy, the employee must immediately
contact the appropriate Insolvency office. See
IRM
25.17.3.4(9), Prepetition
Levy Proceeds.
2.
Prompt Referral to Insolvency. When
a referral to Insolvency is appropriate, the Service
employee must promptly notify the Insolvency unit
assigned to the court where the bankruptcy was
filed. Form 4442, Inquiry
Referral, or any locally-devised form,
may be faxed for the expedited referral. Telephonic
referral may also be done. The Insolvency Locator
listing on SERP identifies phone and fax numbers for
local Insolvency offices.
3.
Information Required. Service employees are expected to advise
Insolvency of pertinent information concerning
distraint action(s), including:
·
details
about the enforcement action
·
the name,
address, telephone and facsimile numbers of any levy
source(s)
·
receipt of
any levy payment(s) after
the petition date
·
knowledge
of a possible illegal refund offset learned from the
debtor or research from IDRS
·
if a
seizure is still open, if expenses are being
incurred, and if so, how much
·
additional
bankruptcy information as instructed by
IRM
25.17.3.3,Taxpayer/Debtor
Contacts
Caution:
If
a seizure action is to be kept open (with Counsel's written concurrence), Insolvency should be aware of
escalating expenses of a seized asset and the amount
the Service can expect to receive if the asset goes
to sale. For example, the sale of a vehicle will not
be justified if high storage costs will result in
minimal or no net equity.
4.
Insolvency Actions. Insolvency may direct reversal of a collection
action. However, in some cases, seeking relief from
the stay, moving for dismissal, or requesting an
adequate protection order from the court may be
appropriate. Counsel's involvement, through
Insolvency, is required on these matters as they
arise.
5.
Discharged Periods. Occasionally, balances discharged by the
bankruptcy proceeding are erroneously generated back
into the collection system.
6.
Corrective Actions. When the Service receives notification of a
problem concerning discharged liabilities, immediate
actions must be taken to correct the situation. If
appropriate, after research has been completed,
Insolvency will initiate an expedited request for
adjustment actions to be taken on the discharged
liabilities. Collection actions that have occurred
must be corrected expeditiously, including the
release of levies and return of offset refunds. See
IRM
25.17.3.4.1(2), Service-Wide
Timeframe.
Reminder:
Discharge
Injunction (11 U.S.C. § 524). When collection actions have been taken on
discharged liabilities, in violation of the
discharge injunction under 11 U.S.C. § 524,
corrective actions must be initiated by Insolvency
within two workdays
of such notification, or after direct
discovery by Insolvency. Also, when working an
actual discharge order, discharge actions must begin
within 30 calendar days
of the received date of the discharge
order.
25.17.3.6 (09-01-2004)
Collection Due Process (CDP) Cases
1.
The Revenue Restructuring and Reform Act of 1998 (RRA 98). Prior
to
January 19, 1999
, the Service was not required to notify the
taxpayer when a Notice of Federal Tax Lien was
filed. Also, no provision was in place to send the
taxpayer a notice giving the taxpayer an opportunity
for a hearing prior
to a levy. The Internal Revenue Service
Restructuring and Reform Act of 1998 (RRA 98) added
sections to the Internal Revenue Code which give
taxpayers Collection Due Process (CDP) lien and levy
hearing rights. The Act was signed into law on
July 22, 1998
, and is codified at I.R.C. § 6320, Hearing
on Filing Lien Notice, and I.R.C. § 6330,
Hearing Before Levy.
2.
Responsibility for CDP Hearings. The
responsibility for CDP hearings lies with the Office
of Appeals.
3.
CDP and Insolvency Responsibilities. Collection
Due Process issues are not often encountered after a
bankruptcy is filed; however, questions and issues
may still arise while a case is assigned to
Insolvency. The debtor must be provided assistance
and given information if an issue surfaces
concerning CDP procedures.
Caution:
At
the end of a bankruptcy, when investigations involve
exempt/abandoned property, the Service must adhere
to all CDP requirements of RRA 98.
4.
The Automatic Stay and the CDP Process. When
a taxpayer files a bankruptcy petition, the
automatic stay halts a range of collection
activities. These include proceedings to recover a
prepetition claim against the debtor, acts to
recover a prepetition claim against the debtor's
property, acts to create, perfect, or enforce a lien
against property of the debtor or the estate, and
the commencement or continuation of a proceeding in
Tax Court. 11 U.S.C. § 362(a). The automatic stay
also affects the Service's ability to issue a notice
for a CDP hearing, Appeal's ability to conduct a CDP
hearing, and the court's ability to review a CDP
determination.
5.
Actions Prohibited by the Automatic Stay. Some
of the actions prohibited by the automatic stay on
periods protected by the bankruptcy include filing
NFTLs and proposing levies. If an NFTL is filed
after the stay is in place, the lien must be
withdrawn. If a levy is proposed after the
bankruptcy petition is filed, it must be abandoned.
Any CDP notices issued in conjunction with those
activities must be rescinded. Counsel should be
consulted as needed.
6.
General Rule – CDP Hearings and Bankruptcy. Generally
CDP hearings should be postponed or suspended while
the automatic stay is in effect during bankruptcy.
Additionally, any Tax Court or district court
proceedings reviewing a CDP determination by the
IRS
must be suspended.
7.
CDP Resources . Additional information, guidance, and
assistance on the Collection Due Process can be
obtained from the following resources:
·
the Area
Collection Due Process Coordinator
·
IRM
5.1.9, Collection
Appeal Rights
·
I.R.C. §
6320 and 6330
25.17.3.7 (09-01-2004)
Taxpayer Advocate Service (TAS)
1.
Taxpayer Advocate Service . The Taxpayer Advocate Service (TAS) is
designed to ensure taxpayers' rights are protected,
to serve as an advocate for the taxpayer within the
IRS
, and to represent the interests and concerns of
taxpayers.
2.
Taxpayer Advocate . Taxpayer Advocates (TAs) take action on
behalf of taxpayers when complaints or inquiries
relating to federal taxes have not been resolved
through normal channels, and they meet certain TA
criteria. Local TAS guidelines for TAS referrals
should be followed. See
IRM
Part 13, Taxpayer Advocate
Case Procedures.
3.
Taxpayer Requests Help. A taxpayer may contact the
IRS
regarding a federal tax-related issue when
clarification or assistance is needed to resolve the
problem. The taxpayer may have previously sought
help on this same matter, but the Service has not
acted timely.
4.
Service Employees' Responsibilities .
TAS requires Service employees who come in contact
with taxpayers seeking TAS involvement obtain
sufficient information on the issue(s) in question
so anyone reviewing the case can determine the
quality of the following items:
·
details of
contact with the taxpayer, including
·
what facts
were considered
·
what the
taxpayer was told
·
time and
dates of contacts
·
what
decisions were made (if any)
·
information
on a referral if a referral was made
·
how the
matter was resolved
5.
Taxpayer Assistance Order. The TAS may issue a Taxpayer
Assistance Order (TAO) when the taxpayer
is suffering, or is about to suffer, a significant
hardship as defined in I.R.C. § 7811 and
its implementing regulations.
6.
Significant Hardship. The criteria for significant hardship
were defined and mandated by RRA 98. Significant
hardship
is defined in I.R.C. § 7811 as: "a
serious privation caused or about to be caused to
the taxpayer as the result of the particular manner
in which the revenue laws are being administered by
the Internal Revenue Service. Mere economic or
personal inconvenience to the taxpayer does not
constitute significant hardship."
The finding that a significant
hardship exists is different from relief.
Such a finding will not automatically result in
relief being granted.
7.
Identification of Need for Taxpayer Assistance. All
employees have a responsibility to identify
situations when an Application
for Taxpayer Assistance Order (ATAO) may
be appropriate. If, during a taxpayer contact, the
appearance of a hardship situation exists,
Insolvency must complete Form 911, Application
for Taxpayer Assistance Order (see items
11 – 13 below), and refer the taxpayer to the
Taxpayer Advocate Service.
IRM
Part 13 or
IRM
21.1.3.18 provides more information.
8.
Taxpayer Advocate Case Criteria. A
complaint or inquiry about a federal tax matter
which meets any of the following conditions will be
included in the Taxpayer Advocate Service Program:
·
taxpayer is
suffering or is about to suffer a significant
hardship
·
taxpayer is
facing an immediate threat of adverse action
·
taxpayer
will incur significant costs if relief is not
granted (including fees for professional
representation)
·
taxpayer
will suffer irreparable injury or long-term adverse
impact if relief is not granted
·
taxpayer
has not received a response or resolution to the
problem or inquiry by the date promised
·
a system or
procedure has either failed to operate as intended
or failed to resolve the taxpayer's problem or
dispute within the
IRS
·
taxpayer
has experienced a delay of more than 30
calendar days
to resolve a tax account problem
Note:
A delay is defined as a lapse of more
than 30 days from the date of the taxpayer's initial
inquiry or from the end of the prescribed/normal
processing period, whichever is later.
Exception:
If the taxpayer requests TAS assistance,
the case must be automatically referred, regardless
of whether the case meets any of the above criteria.
9.
Non-Referrals to TAS. Service employees should not send a
complaint or inquiry to TAS if the problem has been
corrected or will be resolved on the same date the
case is identified as meeting TAS criteria. In
addition, the following types of cases should not be
referred to the TAS:
·
the
taxpayer has not used, or refuses to use,
established administrative or formal appeals
procedures
·
facts in
the case clearly indicate the taxpayer is employing
frivolous strategies to avoid filing or paying
federal taxes
·
the
complaint or inquiry consists only of questions
concerning the constitutionality of the tax system
·
the
taxpayer is advised of a resolution that will occur
within one business day of the inquiry
10.
Procedures.
Each territory will establish and maintain procedures to:
·
coordinate
between the local TAS office and Compliance to
expedite resolution of the referred cases
·
provide a
control system in Compliance to track all cases
referred to the TAS
·
ensure
referrals are made within
one business day of identifying a case
meeting TAS criteria
11.
Form 911.
All referrals to TAS are considered possible significant hardship cases and
must be made on Form 911, Application
for Taxpayer Assistance Order
(ATAO).
12.
Referrals From the TA's Office. When
the actions required exceed the TA's delegated
authority, assistance from Compliance is requested.
A.
In the rare occurrence an employee and the TA
cannot agree on relief after attempting to reach a
satisfactory resolution, the matter must be elevated
to the Compliance employee's manager.
B.
If an agreement is not reached, the case file
must be forwarded (along with a description of the
unit's position) to the local TAS office.
13.
Application for Taxpayer Assistance Order (ATAO).
IRS
employees may receive Form
911 – ATAO from the taxpayer or the taxpayer's
representative. It must be internally generated by
an employee when the TAS criteria are met, and the
employee is unable to provide relief because of
administrative procedures. A description of the
problem must be documented in the case file history
to indicate relief was considered and whether the
Service would not or could not relieve the hardship.
14.
TAO Program.
The TAO program has two phases: (1) Form 911,
Application for
Taxpayer Assistance Order (ATAO) (Taxpayer's
Application for Relief from
Hardship); and (2) issuance of Form 9101, Taxpayer
Assistance Order (TAO)
.
Form 9101
requires Compliance to cease, or take, an action
that relieves the taxpayer of a significant hardship
due to procedures of/from administering the I.R.C.
A.
The National TA or a designee, generally the
local TA, can issue a TAO to grant relief, such as
stopping or postponing a scheduled action.
B.
The local TA will consult with Compliance to get
the case facts and attempt to come to an agreeable
resolution before issuing a TAO.
15.
Additional TAS Information. Additional historical and background
information on the evolution of the Taxpayer
Advocate Service is found in the Taxpayer
Bill of Rights (TBOR), TBOR2, and
The Internal Revenue Service Restructuring and
Reform Act of 1998 (RRA 98) . This
information is published in the Taxpayer
Advocate Case Procedures,
IRM
Part 13.
25.17.3.8 (09-01-2004)
Revenue Officers and Insolvency
1.
Insolvency Contacts. Revenue officers (ROs) must immediately
contact their local Insolvency office upon becoming
aware of a bankruptcy when no TC 520s (to freeze
accounts) are posted to the taxpayer’s accounts on
the Integrated Data Retrieval System (IDRS).
Insolvency may not be aware a taxpayer has filed
bankruptcy.
Note:
Bankruptcy courts are not required to
notify the
IRS
of a bankruptcy petition in Chapter 7 and Chapter 13
proceedings unless the debtor lists the
IRS
as a creditor. Other circumstances may cause the
IRS
to fail to receive a notice, such as incorrect
mailing addresses or clerical errors.
2.
Revenue Officer Responsibilities. Upon
learning an assigned taxpayer has filed bankruptcy,
ROs should:
A.
Stop all enforced collection activity.
B.
Record
pertinent bankruptcy filing information (e.g.,
entity in bankruptcy, case number, chapter filed,
court location, filing date, etc.).
C.
Make
contact with Insolvency as soon as possible (same
day bankruptcy notification received is preferred).
Contact can be by faxed or personal (including
telephonic) means of communication.
Note:
Insolvency will perform research and
assume responsibility for the case, including the
input of appropriate freeze codes.
D.
Secure all
delinquent returns and process them normally.
E.
Advise
Insolvency immediately when returns have been
secured, and send copies to Insolvency for proof of
claim computations.
F.
Advise
Insolvency of any pending TFRP investigation or
recommendations.
G.
Provide any
other pertinent case information to Insolvency.
H.
Retain open
assignments until TC 520s have posted to IDRS and
ICS notifies the accounts are closed at the field
Compliance level. TC 520 freezes the taxpayer
account to prevent systemic notices and collection
actions – one informational notice is allowed.
3.
Additional Information for ROs.
a.
Mailing Matrix. All case information at the bankruptcy court should list the
IRS
address as that of the local Insolvency unit.
b.
Payments. Any
prepetition check payments must be sent to
Insolvency for proper processing, or ROs may call
Insolvency the same day a check is received for
instructions on check processing or, if warranted,
the return of a check to the source.
c.
Contact Points.
ROs may use local contact listing that is (or should
be) established between Insolvency and RO groups for
sharing of information on bankruptcy filings, as
well as other bankruptcy-related casework. The
contact list should be updated periodically to
ensure it is current.
Reminder:
To avoid violations of the automatic
stay, ROs and Insolvency must make immediate contact
with each other's offices whenever it is learned
that a taxpayer, who is assigned to an RO group, has
filed for bankruptcy protection.
d.
Discharge/Dismissal Issues .
ROs should contact the local Insolvency office to
resolve issues with discharge/dismissal situations.
A taxpayer may be confused or uncertain as to the
disposition of the bankruptcy case (whether a
dismissal or a discharge took place, and if tax
accounts were discharged). Insolvency will assist
the RO with the issue and discuss appropriate
actions. Insolvency will enlist Counsel's guidance,
as needed.
Note:
If a case was dismissed, a discharge
would not have been granted, and normal collection
actions can proceed as if the bankruptcy never
occurred, as regards to tax, interest, and
applicable penalties.
e.
IRMs. ROs
must adhere to IRMs, including
IRM
25.17.1 - 14, Special
Topics, Bankruptcy, for guidance on
bankruptcy issues. IRMs are available on the
Intranet.
f.
Documentation. History documentation is the official record
of activity on an account. The accurate and complete
reporting of events is important throughout the
pendency of a bankruptcy case. Should litigation
ensue, the case history will become the primary
record of the bankruptcy case.
4.
Monitor for Bankruptcy Status. The
RO must monitor the account until IDRS shows a
change to status 72 indicating the bankruptcy freeze
code (TC 520) has posted to IDRS. The RO will
receive an Integrated Collection System (ICS)
notification the balance due account has been
closed.
25.17.3.9 (09-01-2004)
Trust Fund Recovery Penalty
1.
Withheld and Collected Taxes. Trust fund taxes are taxes required to be
withheld or collected by a third party (for example,
an employer) and paid over to the government. I.R.C.
§ 7501(a). The Trust Fund Recovery Penalty (TFRP)
allows the Service to assess responsible persons
when trust fund taxes are not paid over to the
government. I.R.C. § 6672.
A.
The person
assessed the TFRP had the duty, authority, and
status to direct collection (responsibility),
and a decision was made to not pay over
and account for the tax (willfulness).
B.
The penalty
facilitates the collection of this tax and enhances
voluntary compliance.
C.
Most TFRP
assessments relate to employment taxes due from
corporations.
2.
Urgency.
Proper identification of trust fund taxes in bankruptcy is critical as time
is of the essence. In bankruptcies, the Service is
often working against short deadlines for
confirmations and bar dates. If the Service fails to
file a timely proof of claim for trust fund taxes,
the Service may not be paid and taxes will be
discharged.
3.
Forms Reporting Trust Fund Taxes. Forms
941, 942, 943 (Withholding
from Wages and Federal Insurance Contributions Act)
and CT-1 (per the Railroad Retirement Tax Act) report
trust funds. Subtitle D
of the I.R.C. identifies miscellaneous excise taxes
considered trust funds and reported on Form 720. See
Chapter 25 of Subtitle C, Sec. 3505(b) (Liability
of Third Parties Paying Wages).
Note:
The TFRP applies to employment taxes
that involve withholding of income or FICA taxes
(reported on Forms 941, 942, and 943) and also
excise taxes which require collection of the tax by
a third party (Form 720 taxes).
4.
Treated Like a Tax. The TFRP is assessed and collected in the same
manner as a tax. I.R.C. § 6671(a).
5.
One Time Collection. Withheld income and employment taxes or
collected excise taxes are collected only once,
whether from the business and/or from one or more of
its responsible persons.
6.
Prepetition Trust Fund Quarters. Any
TFRP accruing before the bankruptcy petition is
filed constitutes a prepetition
tax liability, even if the TFRP
assessment was not made before the bankruptcy was
filed.
7.
Preparation of Claim. The government's proof of claim should include
the full amount of any trust fund pending (e.g.,
include all applicable Form 941 tax quarters). If an
accurate amount is not known at the time the proof
of claim is prepared, Insolvency can file an
unassessed (estimated) claim, and an amendment can
be prepared when possible.
8.
ASED Protection. The Assessment Statute Expiration Date (ASED)
must be protected. Returns
should be secured as soon as possible and the Trust
Fund Recovery Penalty investigation begun
immediately upon learning a bankruptcy has been
filed. Quality IDRS research should be
conducted, and files should be reviewed (such as the
debtor's petition, schedules, and statement of
financial affairs) to determine the names, titles,
addresses, and social security numbers of
potentially responsible persons.
Note:
Returns
filed fraudulently or under I.R.C. 6020(b) have no
ASED.
9.
Information at 341 Meeting. All available administrative means should be
used to complete the TFRP investigation. For
example, an Insolvency employee or a RO may find it
advantageous to attend the first meeting of
creditors (341 Meeting) to interview a potentially
responsible person , such as an officer of a
company.
10.
General Rules for TFRP Investigation:
A.
if
corporate trust fund taxes are due, and the case is
assigned to a revenue officer, the RO's manager will
generally issue ICS 01 for the TFRP investigation;
B.
if
corporate trust fund taxes are due, and the case is
not assigned to an RO, Insolvency may issue Form
2209 or ICS 01 for the TFRP investigation.
11.
TFRP Investigation Criteria. Generally,
the TFRP Other Investigation
(OI) issuance is based on Law Enforcement
Manual (LEM) criteria for TFRP, considering dollar
limitations and collectibility factors. Not all
trust fund taxes require an OI. If the LEM criteria
is met, local guidelines must be followed on:
·
when to
generate a field investigation
·
how to
monitor the case
·
a
determination of the responsible persons
·
whether/when
to assess the TFRP
12.
TFRP OI Responses. Revenue officer group managers will ensure
investigations meeting underlying balance due risk
factor categories presently
being worked will be worked to
conclusion. For cases meeting the criteria, the RO
will issue L-1153 (Notification Letter Regarding
Proposed Trust Fund Recovery Penalty Assessment),
make a non-assertion recommendation, or secure the
necessary ASED waivers. Investigations not meeting
the investigation criteria will be returned to
Insolvency with no action. Insolvency employees must
document the findings of the OI in the AIS history.
13.
Chapter 11.
In corporate Chapter 11 bankruptcies, whenever possible and appropriate,
signed Form 2750, Waiver
Extending Statutory Period for Assessment of Trust
Fund Recovery Penalty should be secured
from all potentially responsible persons to extend
the TFRP assessment statute. The TFRP is generally
recommended against officers of a corporation.
However, the TFRP can be recommended against any
person/entity determined to be responsible for
collecting and paying trust fund taxes, including a
limited partner, corporate entity, trustee, spouse,
etc.
.
Assessment
must be made if the expiration of the statute is
imminent, the LEM criteria are met, and a waiver has
not been signed to extend the statute.
A.
Bankruptcy does not suspend the running of the TFRP ASED. The fact that a corporation is in
bankruptcy does not extend or suspend the statute
for assessment of the TFRP against a responsible
person.
B.
The
duration of payout for many Chapter 11 plans extends
well beyond the normal ASED time period.
Caution:
A
waiver, which will extend the ASED to the date
agreed to by a responsible person, will not extend
the ASED for any other responsible person.
14.
Chapter 7.
In corporate Chapter 7 (liquidating)
bankruptcies, unless compelling evidence indicates
assets in the bankruptcy estate are sufficient to
satisfy the trust fund liability, Insolvency will generally recommend assessment
of the TFRP.
15.
Expedite Information to Insolvency. The
TFRP investigation must be completed promptly and
the case file forwarded to Insolvency according to
local procedures. Insolvency should receive the TFRP
proposed liability amount on an expedited basis. The
front of the file should be prominently marked as
" BANKRUPTCY.
"
16.
Potential TFRP Assessments — Estimated. If
a potentially responsible person has filed
bankruptcy, and the TFRP has not yet been assessed
and an investigation is pending, Insolvency should
be notified so the liability may be included on the
proof of claim prior to the bar date (or by
confirmation date, if Insolvency so requests). If
necessary, Insolvency should be provided with as
accurate an estimate as possible of the TFRP so it
can be included in a timely-filed proof of claim. An
amendment will be prepared later when an accurate
amount is known.
17.
Monitoring of Corporate Bankruptcies. Local
Insolvency offices need to establish a follow-up
system for trust fund taxes in corporate
bankruptcies to ensure:
.
all periods
to which a TFRP applies have been addressed
appropriately; and
A.
the statute
for assessment of the trust fund penalty does not
expire.
18.
Chapter 13.
When a potentially responsible person is in a Chapter 13 bankruptcy, due to
the quick confirmations that take place in these
proceedings, prompt contact with Insolvency to relay
this information is essential.
19.
Coordination – Field and Insolvency. Revenue
officers and Insolvency must maintain close contact
to coordinate all necessary actions required for the
TFRP process and suspension of accounts assigned to
field Compliance.
25.17.3.9.1 (09-01-2004)
The TFRP Assessment Decision
1.
TFRP Determination by Insolvency. When
the TFRP file is received, with the trust fund
investigation completed, Insolvency will decide if
the TFRP will be assessed during the corporate
bankruptcy.
2.
Considerations. To make the TFRP assessment determination,
Insolvency should consider all available
information, including:
A.
potentially
responsible individuals signed/not signed Form 2750,
Waiver Extending Statutory
Period for Assessment of Trust Fund Recovery Penalty;
B.
pyramiding
of additional unpaid liabilities after the petition
date;
C.
corporation
continuing to operate at a loss;
D.
liquidation
of assets (appears) insufficient to pay liability;
E.
excessive
compensation being paid to officers during the
proceeding;
F.
inability
to effectuate a plan;
G.
unreasonable
delay in proposing a plan; and
H.
default
occurring on plan (e.g., pattern of late plan
payments, missing or sporadic plan payments, plan in
arrears, etc.).
3.
Factors Determining Suspension of Collection. Once
Insolvency determines assessment of the TFRP is
appropriate, collection may or may not be suspended
against responsible persons in certain situations.
Pertinent factors to consider include the following:
A.
a plan is
(or has been) confirmed in the corporate bankruptcy;
B.
the
corporate bankruptcy plan appears feasible and
includes payment of the trust fund liability;
C.
an adequate
protection agreement is in place requiring regular
payments from the corporate bankruptcy;
D.
(if plan is
confirmed), all payments are being made regularly,
no arrearage exists, and the debtor is meeting all
other plan provisions; and
E.
no problems
with current tax compliance are in evidence (e.g.,
all tax returns are filed – corporate and
personal).
4.
Coordinate With Insolvency. Revenue Officers must contact Insolvency for
local guidelines addressing lien determination and
conditions under which accounts are to be suspended,
if applicable.
25.17.3.10 (09-01-2004)
Summons and Bankruptcy
1.
Bankruptcy Code. The Bankruptcy Code does not prohibit the
gathering of tax information, unless it is an act to
collect a prepetition tax in violation of the
automatic stay.
2.
Alternatives Preferred. Although a summons may be served during
bankruptcy, it is not a preferable course of action
unless recommended by Counsel. The following actions
should be attempted in lieu of issuing a summons:
·
the first
meeting of creditors can be attended in order to
question potentially responsible persons (regarding
potential TFRP assessment)
·
under
Bankruptcy Rule 2004, court ordered production of
records can be requested and examined for liability
information
·
I.R.C. §
6020(b) provisions can be used (note (5) below), and
Substitutes for Return (SFRs) can also be prepared
by the Service
·
Motions to
Compel may be filed
·
the proof
of claim may list unassessed (estimated) liabilities
for unfiled tax returns and/or a potential TFRP
assessment
Note:
The amount(s) listed should be as
factual as possible, based on internal sources
and/or from information contained in the debtor's
bankruptcy filings.
3.
Production of Records. Service of a summons is permitted when
production of records is needed to prepare a
personal or corporate tax return from a
debtor-in-possession (DIP) or an officer of a DIP to
prepare postpetition employment or excise tax
returns.
4.
Collection Summons Prohibition. During
the pendency of the automatic stay, service of a collection
summons is not permitted when production of records
is needed.
Note:
A summons to determine a TFRP liability
is not considered a collection summons and is
allowable.
5.
IRC 6020(b) Returns. Normally, delinquent employment tax returns
are prepared under I.R.C. § 6020(b). When a tax
return is secured or prepared under these procedures
by field Compliance, a copy must be sent to
Insolvency expeditiously. The information is needed
for proof of claim purposes.
6.
Third Party Contacts and Summons in Bankruptcy. See
IRM
25.17.3.10.1 (3), A Third
Party Contact.
25.17.3.10.1 (09-01-2004)
Third Party Contacts
1.
RRA 98.
To provide protection to the taxpayer regarding
IRS
's collection and examination activities,
legislation was enacted to notify the taxpayer of
contacts the
IRS
makes with third parties. RRA 98 and I.R.C. §
7602(c).
2.
IRS
Third Party Contact Requirements. For
third party contacts made to collect or determine a
tax liability, I.R.C. § 7602(c) requires the
IRS
to:
A.
provide advance
notice to the taxpayer that third party
contacts may be made;
B.
periodically provide a list of all third
party contacts to the taxpayer; and
C.
provide a
list of third party contacts to the taxpayer upon
request.
3.
A Third Party Contact. A third party contact has been made when an
IRS
employee initiates contact with a person other than
the taxpayer and asks questions about a specific
taxpayer with respect to that taxpayer's federal tax
liability, including the issuance of a levy or
summons to someone other than the taxpayer.
Caution:
Unless
an adversary proceeding or contested matter exists,
contacts made by Insolvency could possibly be considered third party contacts.
4.
Exceptions.
IRM
5.1.17(3) lists several exceptions, including litigation,
which includes bankruptcy proceedings. Counsel
should be contacted with questions regarding the
litigation exception and bankruptcy.
Note:
Any tax period under investigation by
Criminal Investigation (CI) is not
subject to the requirements of I.R.C. § 7602(c). A
criminal investigation is initiated when an
administrative referral based on a firm indication
of fraud is made to CI.
Caution:
Third
party contacts to develop fraud referrals are contacts under I.R.C. § 7602(c) and must be reported.
5.
Release of Levy. A release of levy is
considered a third party
contact and must be recorded by
Insolvency.
IRM
25.17.4.1.1(6) covers third party contacts and
release of a levy.
6.
Contacts With Trustees. Most contacts with a trustee are not
considered third party contacts under I.R.C. §
7602(c) while the bankruptcy case is pending as
long as the contact relates to matters and issues
involved in the bankruptcy case.
Caution:
Although contacts made with a trustee
relating to an open bankruptcy, such as asking about
payments being made under the Chapter 13 plan are
not considered third party contacts,once
a discharge is granted or the case has been
dismissed, such contacts with a trustee are
considered a third party contact.
7.
Attorney of Record. Contacting the attorney of record for the
debtor is not considered a third party contact while
the case is open and under the jurisdiction of the
bankruptcy court. The contact must be confined to
issues affecting the bankruptcy filing.
8.
Form 12175 Requirements:
A.
a third
party contact must be recorded daily (or as soon as
possible) on a Form 12175, Third
Party Contact;
B.
multiple
contacts with the same third party on different
dates require a separate Form 12175 for each
contact;
C.
when Form
12175 is completed, the form is forwarded to the
Third Party Contact Coordinator (
IRM
5.1.17.5); and
D.
a copy is
associated with the case file, and AIS must be
documented accordingly.
9.
Recordation of Contact. Insolvency must report
all third party contacts; record
all contacts timely; and document
all actions taken, concisely with:
A.
date of
contact;
B.
name(s) and
title(s) of person contacted;
C.
address of
person contacted;
D.
business
entity information;
E.
purpose of
contact; and
F.
any other
pertinent information.
10.
Assistance.
The local Third Party Contact Coordinator and/or local Counsel is available
should additional guidance be needed.
11.
Taxpayer Authorization. I.R.C. § 7602(c) does not apply to any
contacts the taxpayer may have authorized. Form
12180,Third Party Contact
Authorization Form, can be used to
document the taxpayer's authorization. Although oral
authorization is allowed, it is preferable to have
Form 12180 completed and retained with the case.
Note:
The taxpayer may not prevent an
IRS
employee from contacting a third party by refusing
to provide prior authorization.
IRM
5.1 General Handbook, Chapter 17, Third
Party Contacts provides additional
information
25.17.3.11 (09-01-2004)
Courtesy Investigations – Insolvency-Initiated
1.
Protection of the Government's Interests. Prompt
completion of Insolvency-initiated courtesy
investigations enables Insolvency to file proofs of
claim by the bar date, timely respond to objections
and other motions before the court, and recommend
appropriate legal action. When working these
assignments, Compliance employees (e.g., ROs,
Advisors, etc.) are encouraged to:
A.
exercise
caution to avoid violations of the automatic stay,
the discharge injunction, or other provisions of the
Bankruptcy Code as the taxpayer's rights must be
protected, and
IRS
may be required to pay damages if such acts occur;
B.
work
closely with Insolvency to protect the
government’s interests; and
C.
take only
the actions and obtain only the information
specified by Insolvency. Should additional,
pertinent information develop during the course of
the investigation, Service employees must advise
Insolvency promptly to determine an appropriate plan
of action.
2.
Asset Investigation for Exempt/Abandoned Property. Insolvency
may initiate asset investigations requiring field
actions relating to exempt or abandoned property if
a previously-filed Notice of Federal Tax Lien is
still valid
. Coordination with Insolvency is
necessary when legal questions and issues arise.
Refer to
IRM
25.17.14.4, "OIs"
and Exempt or Abandoned Property.
3.
Field Actions. Required field actions may include:
·
reviewing
and analyzing bankruptcy court–filed information
·
valuation
of the subject property
·
levy
·
seizure
4.
RO Report to Insolvency. The revenue officer should furnish a timely
report containing relevant facts to Insolvency,
including, but not limited to the following:
·
the date
and manner (e.g., telephonic, personal contact) of
any request made for payment of the tax or the
filing of tax return(s)
·
the nature
of the debtor's response
·
an estimate
of the debtor's liability
·
the basis
for the estimate of any unfiled returns
·
a report on
apparent declines in value of the estate, if
applicable, such as negative cash flow or reduced
inventory levels
·
any
information/data on a pending trust fund assessment
·
any other
areas of concern, including non-compliance of tax
obligations
5.
Required Actions on Postpetition Accounts. When
seeking postpetition unfiled tax returns or payment
of a postpetition balance due account, RO's should
take the following actions:
.
request
immediate filing of the returns — giving a short,
specific deadline;
a.
request
payment of postpetition amounts due, and, if
appropriate, try to work out alternatives if the
debtor is unable to full pay;
b.
inform the
debtor of actions the government may take if
non-compliance continues (such as a motion for
dismissal from bankruptcy or a conversion to a
Chapter 7 bankruptcy); and
c.
seek
guidance from Insolvency and/or Counsel (through
Insolvency), if necessary.
Caution:
Enforcement
actions may be taken only through the direction and
guidance of Insolvency and Counsel.
Note:
See
IRM
25.17.4.1.1, Levies and
Bankruptcy, and
IRM
25.17.4.1.2, Exempt and
Abandoned Property.
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