4.10.2.6
Pre-Contact
Planning
of
Examination
Activities
4.10.2.6.7
(05-14-1999)
Referrals
for
Specialists
Specialized
assistance
in
developing
and
resolving
significant
complex
tax
issues
should
be
requested
as
early
in
the
examination
as
the
need
is
identified.
Specialized
assistance
can
be
requested
from:
Computer
Audit
Specialist
for
analyzing,
stratifying
and
sampling
large
volumes
of
computerized
records.
See
IRM
4.47,
Computer
Audit
Specialists.
Economist
for
the
determination
of
the
economic
substance
and
viability
of
transactions.
See
IRM
4.3.17,
Economists.
Engineers
for
valuation
and
quantitative
assistance.
See
4.48,
Engineers.
Employee
Plan
Specialist
for
the
determination
of
employee
pension
and
profit
sharing
plan
qualifications
and
tax
consequences
of
extraordinary
deductions
for
payments
to
employee
pension
and
profit
sharing
plans
to
the
entity
under
examination.
Employment
Tax
Specialist
for
the
determination
of
compensation,
subject
to
the
Federal
Insurance
Contribution
Act
(FICA),
Health
Insurance
Tax
(HIT)
,
Federal
Unemployment
Tax
Act
(FUTA)
and
employer
liability
for
withholding,
paying,
and
remitting
taxes.
Excise
Tax
Specialist
for
the
determination
of
manufactured
products,
natural
resources,
and
floor
stocks,
subject
to
Federal
Excise
Tax
and
the
applicable
excise
tax
rate.
Financial
Products
and
Transactions
Specialist
for
analysis
of
financial
products
and
financial
transactions,
and
their
tax
effect,
including
market
to
market
securities
valuation
for
dealers.
International
Examiners
for
analysis
of
transactions
involving
international
features,
such
as
foreign
tax
credit,
tax
treaty
impact
on
transactions,
and
allocation
of
income.
Domestic
allocation
of
income
under
Section
482
may
be
referred
to
International
Examiners.
See
IRM
4.60,
International
Procedures.
Other
—
referrals
can
be
made
to
Counsel,
Estate
and
Gift
Tax
Attorneys,
Industry
Specialist,
or
other
specialist
through
the
Area
Technical
Coordinator.
4.10.2.6.7.1
(05-14-1999)
Referral
Criteria
Generally,
referrals
must
be
considered
for
all
entities
with
gross
assets
exceeding
$10
million.
Mandatory
referral
guidelines
are
established
for
each
specialty
area.
These
include
returns
classified
for
those
specialized
features
and
Coordinated
Examination
Program
cases
exceeding
20
points.
All
returns
can
be
considered
for
referral.
Time
required
to
work
the
issue
by
the
specialist
(including
travel
time)
is
included
in
the
case.
It
is
important
to
determine
the
projected
tax
from
the
specialist
issue
versus
the
time
required
to
develop
the
issue.
Cases
which
would
result
in
minimal
change
to
the
taxpayer’s
tax
liability
should
not
be
referred.
Once
it
is
determined
that
a
referral
is
warranted,
or
is
mandatory,
the
referral
must
be
made
early
in
the
examination
to
ensure
the
specialist
is
assigned
to
complete
the
work
timely.
Questions
regarding
referrals
should
be
directed
to
the
specialized
program
group
manager
through
either
the
group
manager
or
the
area
program
coordinator.
Informal
advice
should
be
solicited
on
referrals
that
do
not
appear
to
warrant
a
referral,
but
assistance
is
required.
4.10.2.6.7.2
(05-14-1999)
Referral
Forms
Specialized
forms
are
used
for
referrals.
Failure
to
complete
the
form
or
provide
required
information
may
delay
consideration
of
the
referral.
Copies
of
key
documents
and
return
schedules
should
be
included
with
the
referral
if
it
will
clarify
the
issue(s)
for
the
specialist.
Computer
Audit
Specialist
—
local
referral
procedures
using
the
regionally
developed
Request
for
ADP
Assistance
form,
through
the
Program
Coordinator.
Economist
—
Form
9276,
Request
for
Economic
Assistance.
See
IRM
4.49,
Economist
Program.
Engineers
—
Form
5202,
Request
for
Engineering
Services.
See
4.48,
Engineering
Program.
Employee
Plan
Specialist
—
Form
4632,
Employee
Plan
Referral,
and
Form
4632A,
Employee
Plan
Referral
Checklist.
Employment
Tax
Specialist
—
local
referral
procedures
should
be
used.
Excise
Tax
Specialist
—
local
referral
procedures
should
be
used.
Financial
Products
and
Transactions
Specialist
—
Form
9808,
Financial
Products
and
Transactions
Assistance
Referral.
International
Examiners
—
Form
2962,
Foreign
and
Domestic
International
Entity
Transaction
Report
and
Referral.
See
IRM
4.3.1.1.
4.10.2.6.7.3
(05-14-1999)
Control
of
Referrals
When
a
referral
is
made,
a
log
of
referrals
from
the
group
should
be
maintained.
Referrals
not
acknowledged
by
the
specialist
group
within
30
days
should
be
followed
up
with
a
request
for
assignment
or
rejection.
Referrals
not
assigned
or
rejected
after
the
follow-up
should
be
brought
to
the
Field
Territory
Manager
for
resolution.
4.10.2.6.7.4
(05-14-1999)
Specialist’s
Role
in
Examination
When
a
specialist
is
involved
in
a
case,
the
examiner
maintains
control
of
the
return
and
its
management.
Specialist(s)
assigned
to
the
case
should
meet
with
the
examiner
and
the
taxpayer
(if
appropriate)
to
discuss
the
issue,
information
required,
time
for
information
to
be
presented,
and
an
estimated
completion
date
of
the
report.
Coordination
with
the
specialist
is
required
to
ensure
issues
are
material
to
the
return
and
time
charged
is
commensurate
with
the
issue.
Disagreements
on
proposed
adjustments
between
the
examiner
and
specialist
should
be
elevated
to
their
respective
managers
for
resolution.
4.10.2.6.7.5
(05-14-1999)
Subsequent
Referrals
Rejected
cases
may
be
referred
again
if
substantial
information
is
developed
during
the
examination.
If
the
case
was
rejected
due
to
workload
priorities,
a
specialist
may
be
made
available
on
a
consulting
basis
for
significant
issues.
Arrangements
for
consultations
should
be
made
with
the
approval
of
both
managers.
4.10.2.6.7.6
(05-14-1999)
Documentation
of
Referral
Documentation
of
consideration
of
referrals
should
be
made
for
all
entities
with
assets
over
$10
million.
If
a
case
is
referred,
a
copy
of
the
referral
is
sufficient.
If
the
case
was
not
referred,
the
reasons
for
not
referring
a
case
should
be
documented
in
the
workpapers
or
the
activity
record.
4.10.2.7
(05-14-1999)
Initial
Contact:
Overview
The
term
"initial
contact"
is
defined
as
the
first
contact
with
the
taxpayer
after
the
pre-contact
analysis
and
before
the
initial
interview.
Generally,
the
initial
contact
is
for
the
purpose
of
arranging
the
initial
interview.
Although
many
cases
in
Office
Audit
are
prescheduled
by
the
service
center
prior
to
receipt
in
the
groups,
Field
Examinations
and
Office
Audit
pre-contact
examinations
require
the
examiner
to
make
the
initial
contact.
It
is
necessary
to
locate
the
taxpayer
prior
to
the
initial
contact.
It
is
also
important
to
contact
the
proper
taxpayer.
For
Office
Audit
examinations
which
are
not
prescheduled,
and
do
not
require
pre-contact
analysis,
clerical
personnel
may
make
the
initial
contact
prior
to
assignment
of
the
return
to
the
tax
auditor.
4.10.2.7.1
(05-14-1999)
Determining
the
Proper
Person
to
Contact
Initial
contact
is
usually
made
with
(but
not
limited
to)
the
following:
For
individual
income
tax
returns,
Form
1040,
the
taxpayer(s)
who
signed
the
return.
For
corporate
returns,
Form
1120,
the
officer
who
signed
the
return;
for
Form
1120S,
either
the
officer
who
signed
the
return
or
the
tax
matters
person
listed
on
the
return.
For
partnership
returns,
Form
1065,
the
partner
who
signed
the
return
or
the
tax
matters
partner
listed
on
the
return.
For
other
returns,
the
person
who
signed
the
return.
If
a
return
or
the
case
file
indicates
that
a
power
of
attorney
is
on
file,
examiners
will
determine
if
there
is,
in
fact,
a
valid
power
of
attorney
on
file
with
the
Service,
what
restrictions
are
applicable,
and
follow
the
procedures
in
IRM
21.11,
Processing
Powers
of
Attorney.
4.10.2.7.2
(05-14-1999)
Locating
the
Taxpayer
Once
the
examiner
has
determined
who
to
contact,
the
person
must
be
located.
Check
the
local
telephone
directory
for
a
current
telephone
number.
Check
the
address
on
the
tax
return.
Check
IDRS
or
other
internal
data
for
the
last
known
address.
Consult
the
Taxpayer
Locator
Handbook
for
other
methods
of
locating
the
taxpayer.
4.10.2.7.3
(05-14-1999)
Making
Initial
Contact
For
field
examinations,
it
is
advisable,
when
at
all
possible,
to
make
the
initial
contact
by
telephone.
It
allows
examiners
to
schedule
the
initial
appointment
at
an
appropriate
time,
which
is
agreeable
to
the
taxpayer
and
reduce
the
number
of
rescheduled
appointments.
It
allows
the
examiner
to
explain
to
the
taxpayer
what
records
should
be
available
for
the
examination.
Under
no
circumstances
should
the
telephone
conversation
be
used
to
verify
items
appearing
on
an
income
tax
return;
inspection
of
records
or
other
data
cannot
be
made
by
telephone.
The
pre-contact
analysis
(if
required)
should
always
be
conducted
by
the
examiner
prior
to
contacting
the
taxpayer.
This
will
ensure
that
the
examiner
is
knowledgeable
enough
about
the
return
to
answer
any
questions
the
taxpayer
may
have
when
attempting
to
schedule
the
appointment.
See
2.3,
above.
When
the
initial
appointment
is
made
by
telephone,
a
follow-up
letter
will
be
mailed
to
the
taxpayer
confirming
the
time/place
of
the
examination
and
the
records
which
are
to
be
available.
See
2.9
below
for
additional
instructions.
See
2.7.4
below,
Scheduling
the
Appointment:
Overview,
for
additional
guidance.
When
making
the
initial
contact
by
telephone
is
impractical
or
for
Office
Audit
examinations,
form
letters
are
to
be
used
to
arrange
the
initial
interview.
L–2201,
Initial
Contact
Letter:
To
set
the
initial
appointment
of
an
Office
Audit
interview
examination.
L–2203,
Initial
Contact
Letter:
To
ask
taxpayer(s)
to
call
us
to
set
the
initial
appointment
of
an
Office
Audit
interview
examination.
L–2205,
Initial
Contact
Letter:
To
set
the
initial
appointment
for
a
Field
examination
of
a
business
return.
L–2206,
Initial
Contact
Letter:
To
set
initial
appointment
of
an
Office
Audit
interview
examination
of
a
business
return.
L–2207,
Initial
Contact
Letter:
To
ask
taxpayer(s)
to
call
the
IRS
to
set
the
initial
appointment
of
an
Office
Audit
interview
examination
of
a
business
return.
If
none
of
the
above
form
letters
are
appropriate,
the
only
option
(based
on
revised
correspondence
and
notice
requirements)
is
to
create
a
one
time
use
appointment
letter
for
that
specific
taxpayer.
Examiners
can
no
longer
create
their
own
pro
forma
letters
for
routine
use.
All
one
time
use
letters
must
be
approved
by
the
group
manager,
prior
to
mailing.
The
IRS
can
request
the
taxpayer’s
presence
at
the
initial
interview.
However,
IRC
section
7521(c)
states
that
when
a
taxpayer
has
executed
a
written
power
of
attorney
to
represent
the
taxpayer
in
any
interview,
the
IRS
cannot
require
the
taxpayer’s
presence
without
issuance
of
a
summons.
Therefore,
group
managers
must
ensure
that
any
initial
appointment
letters
developed
by
examiners
do
not
require
(or
imply
a
requirement)
for
the
taxpayer
to
appear
at
the
initial
interview
prior
to
approving
the
letter.
Any
letter,
other
than
the
form
letters
listed
in
paragraph
(2),
must
be
checked
for
spelling
and
grammatical
accuracy
prior
to
approval
by
the
group
manager.
When
contacting
a
taxpayer’s
representative,
it
is
advisable
to
telephone
for
an
appointment
ahead
of
time,
but
only
when
a
Form
2848,
Power
of
Attorney
and
Declaration
of
Representative,
or
Form
8821,
Tax
Information
Authorization,
has
been
received
from
the
taxpayer.
This
procedure
of
telephoning
in
advance
for
an
appointment
may
be
waived
in
certain
situations,
with
the
group
manager’
s
approval.
4.10.2.7.4
(05-14-1999)
Scheduling
the
Appointment:
Overview
The
purpose
of
the
initial
contact,
whether
by
telephone
or
by
letter,
is
to
schedule
the
initial
appointment.
The
initial
contact
will
also
be
used
to
establish
the
time
and
place
of
the
examination
and
the
person(s)
to
be
present
at
the
initial
interview.
Every
effort
should
be
made
to
schedule
the
initial
appointment
within
14
days
of
the
first
action
on
the
case.
This
allows
for
potential
rescheduling
problems.
In
the
event
that
the
appointment
must
be
rescheduled,
see
2.8
below,
Scheduling
Problems:
Overview
for
additional
guidance.
Rescheduling
the
initial
appointment
beyond
45
days
from
the
first
action
on
the
case
requires
documentation
of
the
group
manager’s
approval.
4.10.2.7.4.1
(05-14-1999)
Contacting
the
Taxpayer
By
Telephone
When
initial
contact
is
made
by
telephone,
examiners
will
immediately
identify
themselves
and
state
the
purpose
of
the
call.
Examiners
will
also
provide
their
telephone
number
and
employee
identification
number.
See
4.10.1.6,
Taxpayer
Rights,
for
more
information
on
employee
identification
procedures.
During
the
conversation,
the
examiner
will
tell
the
taxpayer
which
returns
are
being
examined
and
the
tax
period(s)
involved.
Examiners
will
briefly
explain
the
examination
process
to
the
taxpayer.
Ask
the
taxpayer
if
a
power
of
attorney
is
involved
or
if
they
plan
to
secure
one.
If
yes,
explain
that
a
Form
2848,
Power
of
Attorney
and
Declaration
of
Representative,
is
needed.
Examiners
will
determine
whether
the
taxpayer
has
been
examined
in
prior
years.
If
so,
the
prior
examination
report
should
be
requested
in
the
initial
Information
Document
Request
(IDR),
Form
4564.
When
possible,
examiners
should
generally
discuss
the
issues
initially
planned
to
be
examined.
The
taxpayer
will
also
be
informed
that
additional
issues
may
be
examined
depending
upon
the
information
obtained
during
the
examination.
If
the
taxpayer
states
that
he/she
will
be
represented,
take
care
not
to
begin
the
examination
through
questioning
in
this
initial
contact,
since
this
may
give
the
impression
of
attempting
to
by-pass
the
representative.
If
representation
must
be
secured
and
the
taxpayer
does
not
want
to
schedule
an
appointment
until
after
a
representative
is
confirmed,
allow
the
taxpayer
a
minimum
of
10
business
days
to
secure
representation
before
taking
any
follow-up
action
to
schedule
the
appointment
(extensions
can
be
granted
on
a
case-by-case
basis).
Examiners
will
determine
the
type
of
business
and
records
that
are
maintained.
This
will
assist
examiners
in
preparing
the
IDR.
Determine
if
there
are
any
indications
of
collectibility
issues.
See
section
2.4.3
above
for
more
information
on
collectibility
determinations.
Examiners
will
inform
the
taxpayer
that
a
letter,
confirming
the
scheduled
appointment,
along
with
a
detailed
Information
Document
Request
will
be
mailed
to
them.
The
following
documents
must
be
included
with
the
confirmation
letter.
Publication
1,
Your
Rights
As
A
Taxpayer
Notice
609,
Privacy
Act
and
Paperwork
Reduction
Act
Notice
For
examinations
involving
joint
returns,
a
confirmation
letter
will
be
sent
separately
to
each
spouse.
Either
an
appointment
letter
or
a
confirmation
letter,
with
the
appropriate
attachments,
is
required
for
all
taxpayers
selected
for
examination
(this
applies
to
both
office
and
field
examination).
Examiners
should
ask
for
clear
directions
to
the
audit
site
for
timely
arrival
at
the
initial
appointment.
Contacts
with
the
taxpayer
will
not
be
attempted
before
8:00
a.m.
or
after
9:00
p.m.
as
prescribed
by
the
Debt
Collectors
Act.
Always
ask
the
taxpayer
if
they
have
any
questions.
The
examiner
will
fully
document
this
contact
on
Form
9984,
Examining
Officer’s
Activity
Record.
4.10.2.7.4.2
(05-14-1999)
Contacting
the
Taxpayer
By
Letter
When
making
the
initial
contact
by
telephone
is
impractical,
the
examiner
will
send
the
taxpayer
the
appropriate
appointment
letter
as
determined
in
2.7.3(2)
above.
A
detailed
Information
Document
Request
will
be
mailed
with
the
appointment
letter
listing
all
the
information
needed
at
the
initial
appointment.
See
2.9
below
for
additional
information.
The
following
documents
must
be
mailed
to
the
taxpayer
with
the
appointment
letter
and
IDR:
Publication
1,
Your
Rights
As
A
Taxpayer
Notice
609,
Privacy
Act
and
Paperwork
Reduction
Act
Appointment
Letters
will
be
sent
separately
to
each
spouse
for
joint
filers
except
for
those
appointment
letters
generated
by
the
Centralized
Files
and
Scheduling
System
for
office
examination.
Either
an
appointment
letter
or
a
confirmation
letter,
with
the
appropriate
attachments,
is
required
for
all
taxpayers
selected
for
examination
(this
applies
to
both
office
and
field
examination).
Examiners
will
fully
document
this
contact
on
Form
9984,
Examining
Officer’s
Activity
Record.
4.10.2.7.5
(05-14-1999)
Scheduling
Appointment
With
the
Taxpayer
and/or
Representative
Usually
the
initial
appointment
will
be
scheduled
with
the
taxpayer.
Examiners
cannot
require
the
taxpayer’s
presence
at
the
initial
interview
per
IRC
section
7521(c).
The
examiner
must
be
willing
to
talk
to
anyone
who
is
authorized
by
the
taxpayer.
That
person
must
commit
to
having
first
hand
knowledge
of
the
information
requested
and
affirm
that
the
examiner
can
rely
on
the
information
provided.
In
addition,
the
representative
should
agree
to
provide
follow-up
information
timely
if
information
requested
at
the
initial
interview
is
not
available.
If
the
taxpayer
requests
representation,
proper
authorization
is
required.
Use
of
Form
2848,
Power
of
Attorney
and
Declaration
of
Representative,
or
Form
8821,
Tax
Information
Authorization,
is
preferred.
If
any
other
form
is
submitted,
written
approval
by
the
group
manager
is
required
before
relying
on
the
authorization.
If
at
any
time
during
the
examination,
the
taxpayer
requests
representation,
the
taxpayer
has
the
right
to
postpone
examination
activity
until,
he/she
has
an
opportunity
to
secure
representation.
Examiners
must
ensure
that
they
take
no
actions
that
would
violate
or
give
the
perception
of
violating
the
taxpayer’s
right
to
representation.
The
person
authorized
to
represent
the
taxpayer
must
be
sufficiently
knowledgeable
to
engage
in
dialogue
concerning
the
taxpayer’s
business
and
personal
affairs.
Examiners
will
use
their
judgment
to
determine
whether
an
authorized
representative
is
sufficiently
knowledgeable,
however
examiners
should
take
all
reasonable
steps
to
work
effectively
with
authorized
representatives.
Procedures
for
handling
assertions
of
accountant/client
privilege
can
be
found
in
IRM
4.10.1.6.2
of
this
handbook.
4.10.2.7.6
(05-14-1999)
Place
of
Examination
Office
Audit
cases:
Generally,
examinations
will
be
conducted
in
the
office
of
the
Internal
Revenue
Service
closest
to
the
taxpayer’s
residence
in
the
assigned
area,
providing
that
office
has
appropriate
personnel.
In
extenuating
circumstances,
the
tax
auditor
may
meet
with
the
taxpayer
at
the
taxpayer’s
home
or
place
of
business.
This
situation
could
occur
due
to
the
nature
of
the
taxpayer’s
business
or
due
to
the
incapacity
of
the
taxpayer.
The
location
of
a
taxpayer’s
representative
will
generally
not
be
a
consideration
in
determining
the
place
of
the
examination.
Field
Examination:
Generally,
an
examination
will
be
conducted
at
the
location
where
the
original
books,
records
and
source
documents
are
maintained.
If
a
business
is
so
small
that
a
field
examination
would
essentially
require
the
taxpayer
to
close
the
business
or
would
unduly
disrupt
business
operations,
the
examiner
will
conduct
the
examination:
In
the
office
of
the
IRS
closest
to
the
taxpayer’
s
business.
At
the
representative’s
office.
Note:
Per
Treasury
Regulation
301.7605–1(d)(3)(iii),
examiners
retain
the
right
to
tour
the
taxpayer’s
business
to
establish
facts
that
can
only
be
ascertained
by
a
direct
visit,
regardless
of
where
the
examination
takes
place.
In
cases
where
specialists
are
involved,
the
examiner
will
request
enough
space
to
accommodate
the
specialist’s
needs.
4.10.2.7.7
(05-14-1999)
Time
of
Examination
Examiners
will
schedule
examinations
during
normal
business
hours
of
the
Internal
Revenue
Service
and
without
regard
to
seasonal
fluctuations
in
the
business
hours
of
the
taxpayer
or
his
representative.
Examiners
will
attempt
to
minimize
scheduling
problems
for
taxpayers
and
representatives.
It
is
expected
that
examiners
will
accommodate
taxpayers
for
religious
or
secular
holidays.
Examiners
may
encounter
problems
attempting
to
schedule
the
initial
appointment
during
the
initial
contact
with
the
taxpayer.
4.10.2.8.1
(05-14-1999)
Taxpayers
Who
Delay
Examiners
must
attempt
to
accommodate
the
valid
needs
of
the
taxpayer(s)
in
scheduling
the
initial
appointment.
However,
examiners
must
not
allow
the
taxpayer(s)
to
delay
or
circumvent
the
examination
of
their
tax
return(s)
.
See
"Rescheduling
the
Initial
Appointment"
at
2.10.2
of
this
section.
When
it
is
apparent
that
the
taxpayer
is
attempting
to
delay
the
examination,
examiners
should
discuss
the
situation
with
their
group
manager.
Consideration
will
be
given
to
the
issuance
of
a
summons.
The
discussion
with
the
group
manager
and
the
considerations
given
will
be
documented
on
Form
9984,
Examining
Officer’s
Activity
Record.
4.10.2.8.2
(05-14-1999)
Appointments
Scheduled
During
the
Filing
Season
During
the
filing
season,
representatives
are
usually
busy
preparing
the
current
year
tax
returns
and
will
often
request
that
the
initial
appointment
be
rescheduled
until
after
the
end
of
the
filing
season.
If
the
initial
appointment
can
be
rescheduled
within
45
days
after
the
first
action
on
the
case,
the
examiner
may
treat
the
case
as
any
other
case
and
reschedule
the
appointment.
The
contact
sheet
will
be
documented
regarding
the
reason
for
the
rescheduling.
If
rescheduling
the
initial
appointment
would
result
in
the
appointment
being
more
than
45
days
after
the
first
action
on
the
case,
then
examiners
should
discourage
the
rescheduling
of
the
appointment.
If
the
taxpayer
or
representative
persists,
examiners
should
discuss
the
situation
with
their
group
manager.
Group
manager
approval
is
required
to
reschedule
the
appointment
beyond
45
days
after
the
first
action
on
the
case.
The
examiner
will
document
the
contact
sheet
with
the
facts
and
the
group
manager’s
decision.
4.10.2.8.3
(05-14-1999)
Transfers
of
Returns
Prior
to
the
Initial
Appointment
Generally,
the
examination
of
any
income,
estate,
or
gift
tax
returns
is
the
responsibility
of
the
area
in
which
the
taxpayer
resides
or
conducts
its
business
or
maintains
its
principal
office.
The
examination
will
generally
be
assigned
to
an
examiner
at
the
post-of-duty
nearest
to
the
taxpayer’s
residence
for
a
nonbusiness
return
or
place
of
business
for
a
business
return.
Transfer
of
returns
for
examination
from
area
to
area
and
between
posts-of-duty
in
the
same
area
will
be
governed
by
Treasury
Regulation
301.7605–1(d).
By
observing
the
regulatory
guidelines
on
time
and
place
of
examination,
the
convenience
of
the
taxpayer
will
be
balanced
with
the
requirements
of
sound
and
efficient
tax
administration.
In
addition
to
the
general
guidelines
noted
below,
examiners
must
be
familiar
with
all
details
of
the
regulation.
No
less
than
thirteen
months
will
remain
on
the
statute
of
limitations
for
assessment
when
the
return
is
transferred
from
one
area
to
another.
Service
center
transfers
to
area
offices
will
not
be
initiated
with
less
than
seven
months
remaining
on
the
statute
of
limitations.
Office
Audit:
Taxpayers
will
be
able
to
attend
an
audit
interview
at
a
service
office
closest
to
their
residence
in
the
assigned
area
providing
that
office
has
appropriate
personnel.
Field
Examination:
The
audit
will
be
conducted
at
the
location
where
the
original
books,
records,
and
source
documents
are
maintained,
unless,
in
the
case
of
a
small
business,
doing
so
would
significantly
disrupt
the
taxpayer’s
operation
and
require
the
business
to
close;
this
does
not
preclude
on-site
visits
by
the
examiner.
A
taxpayer
may
request
a
transfer
of
an
examination
if
they
no
longer
reside
or
conduct
business
at
the
site
shown
on
the
original
return.
The
taxpayer’s
request
to
transfer
the
place
of
examination
must
be
written
and
must
take
into
account
the
following
factors:
Location
of
the
taxpayer’s
residence,
Location
of
the
taxpayer’s
business,
Where
the
taxpayer’s
books
and
records
are
maintained,
Character
and
extent
of
inconvenience
at
origin
of
taxpayer’s
request.
The
regulation
provides
further
guidelines
on
time
and
place
of
examination
with
respect
to
incapacitated
taxpayers,
Service
initiated
transfers,
location
of
representative’s
office,
seasonal
fluctuations
in
the
business
of
the
taxpayer
or
representative,
and
requests
for
transfer
to
offices
with
insufficient
resources.
When
an
income,
estate,
or
gift
tax
return
is
transferred
from
one
area
to
another
for
examination,
the
following
closing
procedures
should
be
followed:
Form
3185,
Transfer
of
Returns—Transfer
of
Administrative
File,
will
be
used
as
the
transmittal
notice.
All
cases
will
be
routed
to
the
Planning
and
Special
Programs
staff
for
review
prior
to
transfer.
This
requirement
will
ensure
that
only
those
cases
meeting
appropriate
criteria
are
being
transferred.
The
transferring
area
will
close
out
the
return
using
Disposal
Code
30.
Examiners
should
strictly
adhere
to
the
"case-by-case"
standard
contained
in
the
regulation
for
determining
if
a
transfer
is
appropriate.
No
additional
criteria
should
be
developed
by
examiners
or
areas.
If
an
examiner
is
assigned
a
case
that
was
transferred
from
another
area
and
it
becomes
clear
that
the
books
and
records
and
other
source
documents
needed
to
complete
the
examination
are
not
available
in
that
area,
this
case
should
be
referred
to
your
group
manager
for
resolution.
Group
Managers
(or
PSP
personnel)
will
contact
PSP
staff
at
the
transferring
area
to
determine
which
area
will
complete
the
examination.
If
agreement
cannot
be
reached
at
the
PSP
level,
the
case
will
be
referred
to
the
Field
Territory
Manager
level
for
resolution.
Under
no
circumstances
should
the
case
be
returned
to
the
transferring
area
without
prior
telephone
contact
and
agreement.
Taxpayers
and/or
representatives
should
be
consulted
as
necessary
during
this
process
and
should
be
advised
expeditiously
where
the
examination
will
be
completed.
The
transfer
procedures
outlined
in
this
subsection
apply
to
transfer
requests
that
are
received
at
any
time
during
the
examination.
4.10.2.8.4
(05-14-1999)
Taxpayer
in
Prison
If
the
taxpayer
is
confined
in
prison
or
otherwise
detained
by
federal,
state
or
local
authorities,
examiners
will
temporarily
delay
interviewing
the
taxpayer
until
the
case
has
been
evaluated
for
possible
fraud
potential.
If
the
case
has
no
fraud
potential,
the
examination
may
be
continued
in
the
ordinary
manner.
The
examiner
may
interview
the
taxpayer
in
custody
without
providing
the
taxpayer
their
constitutional
rights
in
accordance
with
the
rules
of
Miranda
v.
Arizona,
86
S.Ct.
1602
(1966).
If
the
case
has
definite
indications
of
fraud,
the
examiner
will
refer
the
case
to
the
Criminal
Investigation
under
existing
fraud
referral
procedures
prior
to
interviewing
the
taxpayer
in
custody.
If
evaluation
of
fraud
potential
is
not
possible
without
personal
contact
with
the
taxpayer
in
custody,
the
examiner
will
make
a
memorandum
request
to
the
Special
Agent
in
Charge
(SAC),
for
assignment
of
a
special
agent
to
assist
in
interviewing
the
taxpayer.
The
special
agent
assigned
to
assist
the
examiner
in
the
interview
of
the
taxpayer
in
custody
will,
prior
to
the
interview,
advise
the
taxpayer
of
their
constitutional
rights.
After
a
joint
interview,
the
assigned
special
agent
may
assist
the
examiner
in
evaluating
any
possible
fraud
implications.
If
indications
of
fraud
are
present,
the
case
will
be
referred
to
Criminal
Investigation.
If
indications
of
fraud
are
not
present,
the
case
will
be
completed
by
the
examiner.
4.10.2.8.5
(05-14-1999)
Repetitive
Examinations
The
taxpayer
may
respond
to
the
initial
contact
stating
that
an
examination
of
the
same
issue(s)
in
either
of
the
two
preceding
years
resulted
in
no-change
or
a
small
tax
change
(deficiency
or
overassessment).
The
following
actions
should
be
taken:
Ask
the
taxpayer
for
information
which
may
help
to
determine
if
repetitive
examination
procedures
apply,
such
as
the
prior
year(s)
audit
reports,
where
the
return(s)
were
filed
and
where
the
examination(s)
were
completed.
Advise
the
taxpayer
that
the
appointment
is
postponed
pending
a
review
of
our
files
to
determine
if
the
examination
should
be
continued.
Secure
transcripts
of
the
taxpayer’s
accounts
for
the
two
preceding
years.
When
the
taxpayer
provides
records
identifying
the
issues
examined
in
prior
years:
If
the
issues
are
the
same
as
in
the
current
year
examination,
and
the
transcripts
indicate
either
no
change
or
a
small
change
to
the
taxpayer’s
liability,
then
the
current
examination
can
be
closed.
If
a
substantive
tax
change
is
shown
for
either
year,
the
taxpayer
will
be
informed
that
repetitive
audit
procedures
do
not
apply
and
the
examination
will
be
continued.
Letter
2684,
Repetitive
Examination
Letter,
will
be
used
to
notify
the
taxpayer
and
reschedule
the
appointment.
When
the
taxpayer
does
not
furnish
records
to
identify
the
issues
examined
in
prior
years
use
the
following
techniques
to
determine
whether
repetitive
audit
procedures
apply:
If
the
transcripts
indicate
a
no-change
or
small
tax
change
for
both
years,
or
for
one
of
the
years
and
no
examination
activity
for
the
other
year
and
the
no
change
issue
codes
on
the
return
charge
out
do
not
provide
adequate
information,
then
the
return(s)
and
related
files
for
the
year(s)
examined
should
be
requisitioned.
The
requisitioned
files
should
be
reviewed
to
determine
if
the
issues
currently
under
examination
are
similar
enough
to
the
issues
in
the
prior
no
change/small
liability
year(s)
to
warrant
concluding
the
current
examination.
If
a
substantive
tax
change
is
shown
for
either
year,
the
taxpayer
will
be
informed
that
repetitive
audit
procedures
do
not
apply
and
the
examination
will
be
continued.
Letter
2684
will
be
used
to
notify
the
taxpayer
and
reschedule
the
appointment.
Group
manager
approval
must
be
obtained
before
applying
repetitive
audit
procedures.
Approval
should
be
documented
in
the
workpapers.
If
the
group
manager
approves
an
examiner’s
decision
to
conclude
the
examination
then:
If
the
taxpayer’s
records
were
not
examined,
even
though
contact
was
made,
the
case
may
be
closed
using
the
"survey
after
assignment"
procedures
as
outlined
in
2.5
above.
If
the
taxpayer’s
records
were
examined,
the
case
will
be
closed
using
regular
no-change
procedures
as
outlined
in
section
8.
Also
indicate
under
the
survey
stamp
that
Letter
2684
should
be
sent
to
the
taxpayer.
Clerical
personnel
will
be
used
(where
possible)
to
obtain
the
taxpayer’s
current
address.
Form
8572,
Undeliverable
Mail
Procedures
should
be
used
to
document
actions
taken
to
determine
the
taxpayer’s
last
known
address.
Check
any
correspondence
in
the
case
file
for
a
change
of
address
noted
by
the
U.S.
Postal
Service.
Check
all
possible
sources
in
the
case
file.
Check
the
telephone
and/or
city
directory.
The
AIMS
Weekly
Update
Report
should
be
reviewed
for
address
changes.
Codes
18
and
19
show
new
addresses
updated
to
Master
File.
CFOL
research
should
be
initiated
to
request
an
INOLE
on
SSNs
(both
for
joint
returns)
for
the
current
Master
File
address.
INOLE
will
also
provide
a
cross
reference
TIN.
Request
IROLE
on
SSNs
(both
for
joint
returns)
for
a
new
address
of
the
taxpayer
or
an
employer/payer
address
from
an
IRP
document.
Request
IDRS
research
of
the
taxpayer’s
phone
number
using
command
code
TELER.
Contact
the
taxpayer’s
employer,
return
preparer,
or
third
party,
if
known.
If
contact
is
made
by
mail,
the
following
forms
should
be
used:
Form
3242,
Request
for
Information
from
Employer
(To
Locate
Person),
when
writing
to
the
taxpayer’s
employer,
Form
2223,
Request
for
Information
From
Military,
when
requesting
information
from
military
service,
and
Form
3241,
Request
for
Information
To
Locate
Person,
when
writing
to
a
third
party.
Locator
services
should
be
used
wherever
possible.
This
will
be
required
in
cases
meeting
the
criteria
of
LEM
IV.
If
the
taxpayer’s
correct
address
is
identified,
the
correspondence
will
be
readdressed
and
remailed.
If
the
steps
set
forth
in
(1)
above
do
not
result
in
locating
the
taxpayer,
a
report
may
be
prepared
with
proposed
adjustments
to
the
specific
items
questioned
and
mailed
to
the
taxpayer’s
last
known
address
as
reflected
on
IDRS.
During
the
initial
contact,
examiners
will
advise
taxpayers
of
their
rights
and
request
information
and/or
documents
from
the
taxpayer
needed
to
perform
the
examination
of
the
tax
return.
4.10.2.9.1
(05-14-1999)
Advise
Taxpayers
of
Their
Rights
When
the
initial
contact
is
made
by
telephone,
the
examiner
will
briefly
explain
the
taxpayer’s
rights
as
outlined
in
Publication
1,
Your
Rights
As
A
Taxpayer,
and
answer
any
questions
the
taxpayer
may
have
concerning
them
or
the
Taxpayer
Bill
of
Rights
I
and
II.
4.10.2.9.2
(05-14-1999)
Determine
the
Type
of
Books
and
Records
Available
When
the
initial
contact
is
made
by
telephone,
examiners
will
ask
taxpayers
what
type
of
records
are
maintained
so
that
Form
4564,
Information
Document
Request
(IDR)
,
can
be
prepared.
Examiners
will
ask
the
taxpayer
about
any
computer
records
so
that
a
determination,
whether
the
services
of
a
computer
audit
specialist
are
needed,
can
be
made.
If
a
computer
audit
specialist
is
necessary
or
required,
the
request
should
be
made
at
this
time
so
that
the
specialist
can
attend
the
initial
interview.
4.10.2.9.3
(05-14-1999)
Requesting
Information
or
Documents
From
the
Taxpayer
Examiners
will
prepare
the
IDR
to
mail
to
the
taxpayer
with
the
initial
contact
letter.
The
IDR
may
be
discussed
with
the
taxpayer
during
the
initial
telephone
call.
During
the
discussion,
the
examiner
will
explain
to
the
taxpayer
that
the
examination
will
be
facilitated
by
having
the
information
and
documentation
organized
before
the
initial
interview.